Terms of Service

1. Agreement and scope

By accessing or using the website, you agree to these Terms of Service. If you do not agree, do not use the website.

We may update these Terms. Continued use after changes means you accept the updated Terms.

2. Quotes, trip cards, and limitations

• Any quote or estimated price shown through the trip-card/quote request experience is indicative and may change before confirmation.
• Availability of services (including dates, capacity, and specific options) may change, and some requests may be unavailable.
• We reserve the right to refuse, cancel, or revise a quote request if information provided is inaccurate, incomplete, or if availability/pricing conditions change.

3. Pricing and information accuracy

Prices may vary due to factors such as the chosen route/options, service availability, and third-party provider terms. We do not guarantee that a quote will remain unchanged until services are confirmed.

You are responsible for providing accurate information when submitting a trip-card/quote request.

4. Acceptable use

• You must not misuse the website, including attempting unauthorized access, interference, or disrupting operation.
• You must not submit false or misleading information through request forms.
• You must not use automated tools to scrape or systematically collect information unless we expressly allow it.

5. Service provider identification (UA)

For online services/electronic commerce, we ensure stable access to identifying information about ourselves in accordance with Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII (стаття 7).

Business details are provided in the footer/contacts section below.

6. Consumer complaints and dispute handling (UA)

If you are a consumer, dispute resolution and complaint mechanisms are available, including via the e-buyer portal for consumer disputes, as required by Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX.

7. Personal data processing (UA)

When you submit forms, we process personal data in accordance with applicable law. Processing is lawful only with an appropriate legal basis and with the required notices to data subjects, as governed by Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

8. Contact

For questions about these Terms or your requests, contact us:

9. Limitation of availability of website content

We try to keep the website available and information up to date, but we do not guarantee uninterrupted access, error-free operation, or that all services/options will be available at all times.

10. Changes to these Terms

We may revise these Terms from time to time. The updated version will be posted on the website with the date of publication.